How We Handle Your Account Data
This is the gatotkaca77 privacy policy — a plain read of what we collect when you open an account, why we hold it, and how long it stays...
Our Privacy Posture & Jurisdiction Notes
We collect only the account fields needed to run your lobby: your sign-in identifiers, device fingerprint for fraud checks, and the wallet reference you choose at top-up. Where local law permits, we retain transaction metadata for the period required by Indonesian financial reporting rules, then purge. We do not sell your data to third parties, and marketing consent is opt-in and reversible
from your account settings. Cross-border processing happens only with vendors bound by equivalent confidentiality terms, and your wallet IDs from DANA, OVO, GoPay or QRIS stay tokenised end-to-end so raw numbers never sit on our application servers.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Contact Paths
Reach our privacy desk through any of the channels below. We answer data requests in the order received and confirm receipt within one business day so you're never left wondering whether your message landed.
Privacy Inbox
Email our data desk directly for access, correction or deletion requests tied to your gatotkaca77 account. Include your registered handle so we can match the request to the right profile.
In-App Ticket
Open a ticket from your account menu and tag it Privacy. Tickets route to the same desk that handles formal data requests, with a thread you can revisit any time.
Postal Notice
For formal regulator-style notices, our registered correspondence address is published in the footer. Use this path when you need a stamped paper trail rather than a digital reply.
How We Review This Policy
Six checkpoints shape every revision of this document so the wording stays accurate to what our systems actually do.
Legal Sign-Off
Each clause is reviewed by counsel familiar with Indonesian data protection norms before it goes live, with sign-off logged against the version date you see at the top of the policy.
Engineering Match
Our platform team confirms every data-handling claim mirrors what the codebase actually does. If a system changes, the clause changes in the same release window — never after.
Vendor Audit
Third-party processors are audited yearly for the controls we promise here. Any vendor that drops below our confidentiality bar is replaced before the next policy revision lands.
Wallet Tokenisation
DANA, OVO, GoPay and QRIS references stay tokenised end-to-end, so the engineers who build the lobby never see a raw wallet identifier tied to your account.
Retention Clock
Automated jobs purge expired records on schedule. We document the retention window for each data class so you can map your information to a real deletion date.
User Rights Desk
A dedicated desk handles access, rectification and erasure requests. Response times are tracked internally and reported to management quarterly to keep the queue honest.
Consistency Across Our Policy Pages
Our privacy clauses align with the rest of our legal stack so you don't have to chase contradictions between pages.
What Shapes This Policy Page
Six elements define how the privacy page reads on your screen so you can find what you need without scrolling blindly.
Dated Header
The version date sits at the top of every revision. Bookmark the page and you'll always know whether the clauses you agreed to last month still match what's live today.
Clause Anchors
Each section carries a deep link so you can share a specific clause with our desk or with a regulator without forcing the reader to scan the whole document first.
Plain Glossary
Industry terms are unpacked inline rather than buried in a footnote, so a first read gives you the meaning without flipping between the policy and a separate definitions sheet.
Change Log
A short revision log near the foot of the page lists what moved between versions. You see additions, removals and rewordings without diffing two PDFs side by side.
Mobile Layout
Sections collapse on small screens so you can jump straight to retention, contact or rights without thumb-scrolling through the full text on a phone browser.
Contact Block
The privacy contact card sits inside the page itself, not hidden in a footer, so the path from reading a clause to raising a question is one tap away.